Welcome Bonus
100% up to $500 AUD
+ 100 Free Spins on 1st deposit
Contact Us
Need help with National Casino? Email our support team at support@nationalcasinos-aus.com and explain what you need assistance with. We aim to review messages promptly and usually respond within 24 hours, although response times may vary depending on the nature and complexity of your request.
National Casino operates under a Curaçao gaming licence and a Kahnawake Gaming Commission licence, with player funds held in accounts segregated from operational funds and transactions protected by encryption technology.
How to get in touch
For assistance, send an email to support@nationalcasinos-aus.com. Please use the email address linked to your account where possible, as this can help us identify your account and handle your request more efficiently. Do not send your password, full payment card details or other sensitive security information in an email.
To help our support team respond faster, include the following information in your message:
- Your account email address or username
- A short, clear description of the issue or question
- Relevant dates, transaction references or error messages, where available
- Screenshots if they help explain a technical problem
You can contact us about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. If your message concerns responsible gambling, clearly describe the support you are seeking so it can be directed appropriately.
Please avoid sending multiple messages about the same matter, as this may slow down the review process. If further information is needed, our team may reply with additional questions before resolving your request. Support responses are generally provided in English.