Cookies Policy

Cookies are small text files that a website may place on your computer, tablet, mobile phone or another device when you visit. They allow the website to remember information about your visit and can help it recognise your device during later visits. Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with other information that we hold or that is provided by your browser, device or service provider.

We may also use technologies that perform a similar function to cookies. These can include software development kits, pixels, tags, local storage and device identifiers. In this policy, we use the word cookies to refer to cookies and similar technologies unless the context indicates otherwise.

Some cookies are set directly by National Casino. Other cookies may be set by third parties that provide services used on the website. The use of third-party technologies is controlled by the relevant provider's own terms and privacy information, as well as any controls made available through our website or your browser.

Why we use cookies

Cookies can help us provide a secure, reliable and convenient online experience. Depending on their purpose, cookies may help us to remember your preferences, maintain a session, understand how visitors use the website, protect the website from misuse and present content that is more relevant to your interests.

• Operate essential website functions and support navigation.
• Remember choices such as language, region, display or consent preferences.
• Maintain account and session functionality where these features are available.
• Help identify unusual activity, technical errors or potential security concerns.
• Measure website performance and understand how pages and features are used.
• Improve website content, design, accessibility and overall functionality.
• Support advertising, campaign measurement or relevant communications where permitted.

Strictly necessary cookies

These cookies are needed for the website to function and generally cannot be switched off through our cookie preference tool. They may support security, page navigation, session management, load balancing, fraud prevention and other basic services. Without these cookies, parts of the website may not operate correctly or some requested services may not be available.

Preference or functionality cookies

Functionality cookies allow the website to remember information that changes the way it behaves or appears. For example, they may remember a preferred setting or help provide a consistent experience during a visit. If these cookies are disabled, you may need to reset preferences each time you return, and some features may be less convenient.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may collect information such as the pages visited, the links selected, the time spent on a page, the device or browser used and whether an error occurred. This information is generally used in an aggregated or de-identified form to assess performance and improve the website.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand which content is useful and show more relevant messages. These cookies may be placed by National Casino or by service providers acting on our behalf. You can usually control optional marketing cookies through the website's consent tool or your browser settings.

Session and persistent cookies

Session cookies are temporary and are normally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may vary according to its purpose. Cookie expiry information may be available through the cookie preference tool or your browser.

When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept optional cookies, reject optional cookies or choose individual categories. Your selections may be stored in a necessary cookie so that we can remember them. If you change browser, device or settings, you may be asked to make your choice again.

You can also manage cookies through the settings in your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or block cookies from particular websites. Browser controls vary, so you should consult the help or support information for the browser and device you use.

1. Open your browser's privacy or security settings.
2. Review the available cookie, site data or tracking options.
3. Choose whether to allow, block or delete cookies.
4. Apply the change and revisit the website if necessary.

Blocking or deleting cookies may affect how the website works. Essential features may not function properly, saved preferences may be lost and you may need to complete certain steps again. Disabling cookies does not necessarily prevent all data collection. Other technologies, device settings or information voluntarily provided may still be used in accordance with our Privacy Policy.

If you use more than one browser or device, you may need to update your preferences in each one. Cookie choices may also be different for different websites. A browser setting that blocks cookies generally applies to future activity and may not remove information already collected or stored by a service provider.

Mobile devices

Mobile operating systems may provide controls for advertising identifiers, app tracking or similar technologies. The options available depend on your device and operating system. Changing these settings may limit personalisation or measurement but may not stop all advertising or communications.

We may use third-party providers for services such as website hosting, security, analytics, customer support, payment functionality, content delivery and campaign measurement. Those providers may use cookies or similar technologies to deliver their services. We expect providers to handle information in accordance with applicable requirements and their contractual obligations, but their use of technology may be described in separate notices.

Cookies may collect technical and usage information, including an IP address or an identifier associated with your device, browser details, approximate location, referral information, pages viewed, actions taken and the date and time of activity. The information collected will depend on the type of cookie, the service involved and your settings.

Information obtained through cookies may be used for the purposes described in this policy, our Privacy Policy and any notices presented when information is collected. Where required, we will seek consent before using optional cookies. You can withdraw or change consent for optional cookies through the available controls, although this will not affect processing that occurred before your choice was changed.

Security and retention

We use reasonable measures designed to protect information associated with the website. No online service can guarantee complete security, and you should take care when using shared or public devices. Cookies may remain for different periods depending on their purpose. Information linked to cookies may be retained only for as long as reasonably necessary for the relevant purpose, legal obligations, dispute management, security or legitimate business needs.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal requirements or our practices. The updated version will be made available on this page and will apply from the date it is published, unless a different date is stated. We encourage you to review this page periodically so that you understand how cookies are used.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support options available on the National Casino website. When contacting us, avoid sending passwords, payment details or other sensitive information unless it is specifically requested through a secure process.