Contact National Casino

Need help with National Casino? Email support@nationalcasinos-aus.com and provide a few details about your question so the support team can review it and respond as efficiently as possible.

National Casino operates under licences issued by the Government of Curaçao and the Kahnawake Gaming Commission, with encryption technology protecting all financial transactions and player funds held separately from operational accounts.

How to get in touch

For assistance, send your message to support@nationalcasinos-aus.com. The support team can help with general questions about using the website and account-related matters. When contacting support, use the email address linked to your account where possible and explain the issue clearly.

To help support understand your request and avoid unnecessary follow-up questions, include your account email or username, a short description of the issue, and screenshots if relevant. Do not include your password or other sensitive security information in a message.

Account access and verification questions
Deposit and withdrawal enquiries
Questions about bonus terms and conditions
Technical problems or website errors
Responsible gambling requests and account support

Messages are usually answered within 24 hours, although response times may vary depending on the nature and complexity of the request. If you are following up about an existing enquiry, include any relevant details from your earlier message so it can be located more easily.

Before sending your message

Please check that your message is sent from the correct account email address and that any screenshots are clear and relevant. A complete description helps the support team provide more useful guidance. For responsible gambling concerns, contact support@nationalcasinos-aus.com as soon as possible and clearly explain the assistance you are requesting.