Betting Rules

You must be legally permitted to use online gambling services in your location. Players in Australia should check the laws that apply to them before registering or placing a bet. National Casino may apply age, location, identity and account verification requirements before allowing betting activity, processing a withdrawal or providing access to certain services. You are responsible for making sure that your use of the website is lawful.

You must provide accurate, complete and current information when registering and whenever account details change. An account may only be used by the person whose name appears on the account. You must not allow another person to access your account, place bets for you or use your account balance. You are responsible for keeping your username, password and other login information secure.

Tell National Casino promptly if you believe that your account has been accessed without permission, if your personal details are incorrect or if you identify unusual activity. You may be asked to provide documents or other information for identity, payment, security, fraud prevention or legal checks. Failure to complete a required check may affect access to betting or other account services.

• You must meet the applicable minimum age requirement before using the service.
• You must not place bets on behalf of another person or use another person’s account.
• You must not use the service for unlawful activity, fraud, money laundering or any prohibited purpose.
• You must use a payment method that belongs to you and provide truthful payment information.
• You must not interfere with the website, betting systems, odds feeds, games or security controls.
• You must not use automated software, bots or other tools to gain an unfair advantage unless expressly permitted.
• You must not attempt to exploit a technical fault, pricing error, system weakness or website vulnerability.

National Casino may refuse, suspend, limit, cancel or review a bet or account where permitted by the applicable terms. This may include suspected fraud, duplicate accounts, incorrect information, unusual activity, technical errors, a breach of these rules or a requirement to comply with a legal or regulatory obligation. Any action taken will be handled in accordance with the applicable terms and relevant requirements.

The information shown for a market may include the event, participants, selection, odds, stake, potential return, applicable conditions and the time at which betting closes. Review these details carefully before confirming a bet. Market names and displays are provided to describe the available betting option, but the specific market rules and settlement provisions take priority if there is any inconsistency.

Odds and market availability may change before a bet is accepted. A displayed price is not a guarantee that the same price will be available when you confirm your bet. Where the system identifies a change, you may be asked to accept updated odds before the bet is placed. If an obvious pricing or display error occurs, the bet may be reviewed and handled under the applicable terms and market rules.

A bet is generally treated as placed when it has been accepted and a confirmation is shown in your account or on screen. A bet that remains pending has not necessarily been accepted. You should check your betting history and account balance before relying on a bet being active. If you do not receive confirmation, avoid repeatedly submitting the same bet until you have checked your account history.

Markets may close early, suspend temporarily or reopen after an interruption. This may happen because of changes in the event, the availability of information, a result or incident, a technical issue or a need to verify market conditions. Bets submitted while a market is suspended may not be accepted. Live information may also be delayed, so displayed event information should not be treated as an instantaneous or guaranteed update.

Common bet types

• A single bet is a wager on one selection or outcome.
• A multiple or combination bet links two or more selections. All applicable selections are considered under the relevant rules.
• A live or in-play bet is placed after an event has started. Markets may suspend while important action is taking place.
• A special or novelty market relates to a particular occurrence, statistic or condition within an event.
• A virtual, simulated or casino-related market may be governed by separate game or product rules displayed with that market.

The available bet types and any minimum or maximum stake settings may vary by product, market, account or jurisdiction. Limits shown at the time of placing a bet apply to that transaction. National Casino does not guarantee that a particular market, event, price or staking option will always be available.

Bets are settled using the official result or another recognised result source applicable to the market. The relevant market rules determine which result is used, how postponed or abandoned events are treated and whether a result must be confirmed before settlement. A result may be amended if an official correction is issued or if the original result was affected by an error.

Unless a market states otherwise, later changes such as appeals, disqualifications, disciplinary decisions or retrospective amendments may not change a settled bet. The applicable market rules will explain whether the result is determined at the end of the event, at a specified time, by a particular official body or by another stated condition.

Postponed, abandoned or interrupted events

If an event is postponed, abandoned, interrupted, cancelled or materially changed, the relevant market rules determine whether bets remain valid, are carried forward, are voided or are settled using an available result. Different markets connected with the same event may be treated differently. You should read the rules attached to the individual market rather than relying on a general assumption about what will happen.

Void bets and system errors

A bet may be declared void where it was accepted in error, a market was offered incorrectly, an event or selection was misidentified or a system problem affected acceptance or settlement. If a bet is void, the stake and any related return will be handled in accordance with the applicable terms and market rules. A bet that has already been settled may be corrected where a clear error or invalid result is identified.

Cancellations, cash-out features and other changes to a bet are available only where specifically offered for the relevant product or market. A request to cancel or change a bet is not effective unless the system confirms that the request has been accepted. You should not assume that a bet can be cancelled merely because an event has not started.

Check your account history regularly and raise any apparent error as soon as possible through the available support process. Keep relevant details, such as the date, market, selection, stake and bet reference, if one is provided. Reporting an issue promptly helps National Casino investigate the matter accurately.

Your account balance, stakes, returns and payment transactions are recorded in your account history. Payment processing may be subject to verification, security reviews, applicable conditions and the rules of the payment provider. You should use a payment method that belongs to you and ensure that the information supplied to National Casino is complete and accurate.

If you believe that a bet has been accepted, settled or recorded incorrectly, use the support option available on the website. Include enough information for the matter to be identified, but do not send passwords or unnecessary sensitive information. National Casino may review account records, betting logs, market information, transaction records and official results when assessing a complaint.

1. Check the market, selection, odds, stake and potential return before confirming your bet.
2. Keep your account details and payment information current.
3. Review your bet confirmation and account history after placing a bet.
4. Raise suspected errors or disputes promptly through the available support channel.
5. Follow the applicable terms, product rules and instructions shown on the betting page.
6. Do not share your account credentials or allow another person to use your account.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not bet with money needed for everyday living. Take regular breaks, avoid chasing losses and never gamble when you are affected by alcohol, drugs, stress or strong emotions. Keep track of the time and money you spend, and stop if betting is no longer enjoyable.

You can use any responsible gambling tools or account controls made available by National Casino, including options relating to deposits, time, activity or access. Read the responsible gambling information before playing and consider setting personal limits that reflect your circumstances. If gambling is causing concern for you or someone close to you, stop and seek independent help.

These Betting Rules may be updated from time to time to reflect changes to the service, products, legal requirements or operational processes. The version displayed on the website at the relevant time, together with the specific rules shown for the market, will apply to the applicable betting activity. If a provision of these rules conflicts with a mandatory legal requirement, the mandatory requirement will apply.